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Hotel · Lisbon · Lisbon District

Eurostars Universal Lisboa

A 5-star stay in Lisbon's business district, with a rooftop pool and easy access to the Oceanarium.

  • Rooftop pool with views
  • 24-hour reception
  • Airport shuttle available
8.8 Great 5253 reviews Booking.com 8.8 · 5253 reviews

About

Eurostars Universal Lisboa

Eurostars Universal Lisboa sits in a business area of Lisbon, a short drive from Torre Vasco da Gama and an 11-minute walk from the Oceanário de Lisboa. It's a 5-star property that balances business convenience with leisure facilities.

Guest ratings are strong across the board, with rooms and service both scoring 9.2. The rooftop pool and bar draw particular praise, and the hotel's location near the airport and shopping makes it a practical choice for a city break.

  • Smoking allowed in designated areas
  • Wi-Fi
  • On-site car park
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out

In brief

What works, what to weigh

+

Strengths

3 reasons to book
  • Rooftop pool with views — Guests consistently mention the rooftop pool and bar, with praise for the city views and the Vasco da Gama Bridge panorama.
  • High scores for rooms and service — Rooms and service both score 9.2 from guests, with repeated comments on comfortable beds and spotless cleanliness.
  • Convenient location — An 11-minute walk from the Oceanário de Lisboa and close to the airport, shopping centre and market, according to guests.

Worth weighing

3 to weigh
  • Business area setting — The hotel is in a business district, which may feel less central for sightseeing. One guest described it as 'in the middle of the city' but rated the location only 6.4, suggesting it's not for everyone.
  • No pets allowed — The hotel does not permit pets, so travellers with animals will need to look elsewhere.
  • Check-in until midnight — Check-in runs from 15:00 to 23:59, so very late arrivals after midnight will need to arrange with the hotel in advance.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Deluxe Junior Suite

  • 1 King-size bed,2 Single beds

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

Pool & Wellness

  • Rooftop pool
  • Seasonal outdoor pool
  • Pool with view
  • Sun loungers
  • Sauna
  • Fitness centre

Food & Drink

  • Restaurant
  • Snack bar
  • Coffee shop
  • Special diet menus
  • Welcome drink

Services & Extras

  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • Luggage storage
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Paid airport shuttle
  • Business centre
  • Meeting/ Banquet facilities
  • Babysitting/Child services

In-Room Amenities

  • Air conditioning
  • Heating
  • Soundproofed rooms
  • Tea and coffee facilities
  • Ironing facilities
  • Free toiletries
  • Flat-screen TV
  • Safe deposit box

Accessibility & Policies

  • Rooms/ Facilities for disabled
  • Allergy-free rooms
  • Lift
  • Smoking allowed in designated areas
  • No pets allowed

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.8
Great 5253 reviews

Guest-rated 8.8/10 from 5,253 reviews

Booking.com · 8.8 · 5253 reviews
8.8Verified guest

“A great stay overall. The rooftop pool offered an amazing city view, and the breakfast was generous with something for everyone. Rooms were clean and well equipped, and the shower products were good. Handy spot near shops and transport.”

8.8Verified guest

“The quality of the food was fabulous.”

8.8Verified guest

“Comfortable bed and spotlessly clean rooms.”

8.8Verified guest

“The staff were as amiable as I'd expected.”

8.8Verified guest

“I loved the hotel's location right in the middle of the city.”

8.8Verified guest

“The rooftop bar had a fine view of the Vasco da Gama Bridge - perfect for sunset cocktails.”

04 — Location

Getting around Lisbon

The property sits in Lisbon.

Oceanário de Lisboa: An 11-minute walk from the hotel, this is one of the largest aquariums in Europe and a popular family attraction.

Torre Vasco da Gama: A 5-minute drive away, this tower offers panoramic views over the city and the river.

Shopping & dining: Guests mention proximity to a shopping centre and a market, plus quick meal options like Ribs, 400 metres away.

Avenida D. Joao Ii, Lote1.12.1, Lisbon, Lisbon District, 1990-221, Portugal

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-23:59
Check-out
By 12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
191 rooms

06 — Questions

Frequently asked

What time is check-in and check-out?

Check-in is from 15:00 to 23:59, and check-out is by 12:00.

Does the hotel have a pool?

Yes, there is a rooftop pool, which is seasonal and outdoor, with a view. There are also sun loungers.

Are pets allowed at the hotel?

No, pets are not allowed at Eurostars Universal Lisboa.

Is there parking at the hotel?

Yes, the hotel has an on-site car park, though no details on pricing or reservation are provided.

Does the hotel offer airport transfer?

Yes, a paid airport shuttle is available.

Is breakfast included?

Guests mention a generous breakfast with a variety of options, but the input does not specify whether it is included in the room rate.

The bottom line

Eurostars Universal Lisboa earns high guest ratings for its rooms, service and rooftop pool, making it a solid choice for a 5-star stay in Lisbon. The business-area location suits some travellers more than others, but the easy access to the Oceanarium and airport is a plus.

8.8A reliable 5-star option with a standout rooftop, best for those who prioritise comfort and views over central sightseeing.

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